LinguaForge Privacy Policy

Effective date: 21 August 2026

1. About this Privacy Policy

This Privacy Policy explains how LinguaForge collects, uses, stores and
protects personal information when you use the LinguaForge application,
website, parent portal and related services.

LinguaForge is operated by GNOPMIRF LIMITED, a company
registered in England and Wales under company number
12256610.

Our registered office is:

2. Information We Collect

We may collect information that you provide when creating or using a
LinguaForge account, including your name, email address, account details,
course information and information associated with your use of the
LinguaForge learning platform.

We may also process learning information generated through your use of
LinguaForge, such as lesson progress, exercise responses, assessment
results, writing submissions, feedback, strengths, areas for improvement
and other information required to provide personalised learning features.

Technical information may also be collected where necessary for the
operation, security and improvement of the service. This may include
device, browser, application and diagnostic information.

3. How We Use Your Information

We use personal information where necessary to:

• create and manage LinguaForge accounts;
• provide access to courses, lessons and learning materials;
• record learning progress and assessment results;
• provide personalised educational feedback;
• operate AI-assisted learning and feedback features;
• provide parent or guardian features where applicable;
• maintain the security and reliability of LinguaForge;
• provide customer support;
• comply with applicable legal and regulatory obligations; and
• improve the quality and functionality of our services.

4. AI-Assisted Features

LinguaForge uses artificial intelligence to provide certain educational
features, including feedback, explanations, assessment support and
personalised learning assistance.

Information submitted through these features may be processed by service
providers used to deliver the relevant functionality. We aim to limit the
information shared to what is reasonably necessary to provide the
requested service.

5. Children and Young People

LinguaForge provides educational services that may be used by young
people. We recognise that personal information relating to children and
young people requires particular care.

Where parental or guardian involvement or consent is required by
applicable law, LinguaForge may require the appropriate parent or
guardian process before relevant services are made available.

We seek to collect only information reasonably necessary to provide and
protect the educational service.

6. Parents and Guardians

Where LinguaForge provides parent or guardian functionality, authorised
parents or guardians may be able to access information relating to a
linked learner account, such as learning progress and educational
performance.

Access to such information is subject to the account permissions and
safeguards provided by LinguaForge.

7. Service Providers

We may use third-party service providers to operate parts of LinguaForge,
including hosting, authentication, data storage, artificial intelligence,
communications, application distribution and other technical services.

These providers may process information on our behalf where necessary to
provide their services. We do not sell personal information to
advertisers.

8. Data Storage and Security

We use reasonable technical and organisational measures designed to
protect personal information against unauthorised access, alteration,
disclosure, loss or misuse.

No internet-based service can guarantee absolute security, but we work to
maintain safeguards appropriate to the nature of the information
processed by LinguaForge.

9. International Data Processing

Some service providers used by LinguaForge may process information in
countries outside the United Kingdom. Where this occurs, we seek to use
appropriate safeguards as required by applicable data-protection law.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary
for the purposes for which it was collected, to provide the LinguaForge
service, to maintain appropriate business and security records, and to
meet applicable legal obligations.

Retention periods may vary depending on the type of information and the
reason it is being processed.

11. Your Data Protection Rights

Depending on applicable law, you may have rights concerning your personal
information, including rights to request access, correction, deletion or
restriction of certain processing.

You may also have the right to object to certain processing or request
information about how your personal information is used.

Requests can be made using the contact details provided below.

12. Account Deletion

LinguaForge users can request deletion of their account and associated
personal information through the account deletion facilities provided by
LinguaForge or by contacting us.

Certain information may need to be retained where required for legal,
security, fraud-prevention or legitimate record-keeping purposes.

13. Cookies and Similar Technologies

The LinguaForge website and related services may use cookies or similar
technologies where necessary to provide functionality, maintain sessions,
remember preferences, improve security and understand how the service is
used.

Further information is provided in our Cookie Policy.

14. Changes to this Privacy Policy

We may update this Privacy Policy when our services, legal requirements or
data-processing practices change.

When we make changes, the effective date displayed at the top of this
policy will be updated.

15. Contact Us

Questions about this Privacy Policy or the way LinguaForge handles
personal information can be sent to:

© 2026 GNOPMIRF LIMITED. LinguaForge. All rights reserved.